Privacy Policy
Last updated: 2026-05-19
This Privacy Policy describes how Electric Smith ("we", "us", "our") handles information in connection with this website and any communications programs operated by the business.
Information we collect
We collect only the information necessary to operate our services:
- Contact information you provide to us directly, such as a name, phone number, or email address, in order for us to communicate with you.
- Communications data, including the content of messages exchanged with us and metadata such as timestamps, delivery status, and error codes returned by our communications providers.
Information we do not collect
This website is informational. It does not use advertising or analytics cookies, third-party trackers, or any mechanism that profiles visitors. We do not collect personal information from visitors who simply browse the site.
How we use information
We use information solely to (a) deliver the communications you have authorized and (b) maintain operational records of those communications. We do not use information for marketing, advertising, profiling, or any purpose unrelated to the service you authorized.
Sharing with third parties
We use the following service providers, which process information solely as conduits for our communications:
- Twilio, Inc. — SMS and voice message delivery (Twilio privacy policy).
- Amazon Web Services, Inc. — cloud infrastructure (AWS privacy notice).
- Cloudflare, Inc. — DNS and content delivery for this website (Cloudflare privacy policy).
We do not sell personal information. We do not share personal information with advertisers or data brokers.
Data retention
We retain communications metadata only as long as needed for operational and audit purposes, and we delete it on a rolling schedule thereafter. We retain the content of individual messages only for the limited period necessary to verify delivery.
Security
We use industry-standard safeguards, including encrypted transport (HTTPS, TLS), restricted access to backend systems, and operating-system access controls, to protect the information we hold.
Your choices
If you are a recipient of an SMS message from us, you can stop further messages at any time by replying STOP. You can reply HELP for assistance. See our SMS Terms of Service for more details.
Children's privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children.
Changes to this policy
If we make a material change to this policy, we will update the page and the "last updated" date above.
Contact
For questions about this policy, see the contact page.