SMS Terms of Service

Last updated: 2026-05-19

These Terms govern the SMS and voice notification program operated by Electric Smith ("we", "us", "our"). By providing your mobile number to us for notification purposes, you agree to these Terms.

Program description

The program sends operational and account-related notifications. Examples include service status updates, account alerts, and other non-marketing operational messages.

Consent

You will only receive messages if you have provided your mobile number to us for the purpose of receiving these notifications. We do not purchase, rent, or otherwise acquire phone numbers from third parties for this program.

Message frequency

Message frequency varies based on operational events and may range from no messages on quiet days to several messages during an active incident.

Message and data rates

Message and data rates may apply, depending on your mobile carrier plan. You are responsible for any such charges.

Opt out

You can stop receiving messages at any time by replying STOP to any message. We also honor the following opt-out keywords: END, CANCEL, QUIT, UNSUBSCRIBE.

Help

Reply HELP to any message and you will receive a response with the URL of these Terms and program details.

Opt back in

After opting out, you can resume messages by replying START, YES, or UNSTOP.

Supported carriers

Messages are delivered through the major U.S. mobile carriers, including T-Mobile, AT&T, and Verizon. Carriers are not liable for delayed or undelivered messages.

Privacy

For how we handle data related to this program, see our Privacy Policy.

Changes to these Terms

If we make a material change to these Terms, we will update this page and the "last updated" date above.

Contact

For questions about this program, see the contact page.